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1300 622 172

Mon-Fri 9am-5pm AEST

FAQ-1

1. Can I order from multiple store?

Yes, you can order from multiple store.

2. Can I order from both Aldi, Costco, Coles and Woolworths?

Yes, definitely you can and that's the the beauty of using Grocery Van service.

3. When will my delivery arrive?

Freezer and Fresh Products: Sydney CDB, Inner West, The Hillls and Parramatta district we deliver every Wednesday and Friday 6PM - 9PM.

Dry Products: We deliver nationwide. It takes 2 - 8 days based on your location. In most cases, it delivered by 3 days. We ship within 24 hours.

4. Are the meats halal?

Meats from Al-Madina, Persian Butcher and Cordina Farms are halal. In other stores, it depends on product brand (eg. Steggles, Luv-A-Duck is halal).

5. What is the delivery area?

Our delivery suburbs are listed here

7. What is the delivery fee? 

$9.95 for all stores combined.

8. Is the price same as store price?

Some stores same price as in store (example: Blacktown Bangla Bazar).

In some stores, there are margin:

Our Price = Cordina Price + 50c per chicken OR $1 per Kg Nuggets OR $1 per Kg Fillets OR 50c per Kg pieces (wings, drumsticks etc)

Our Price = The Steggles Price + 50c per chicken OR $1 per Kg Nuggets OR $1 per Kg Fillets OR 50c per Kg pieces (wings, drumsticks etc)

Our Price = Butchershop Price [same as in store]

Our Price = ALDI Price + 20c, 30c, 50c per item

Our Price = Costco Price + 5-12%

Our Price = Coles/Woolworths Price + 3-7%

Our Price = Blacktown Fish Market Price + 5%

 

9. Return

We accept returns. Return policy is here.

 

10. Product not found

If you didn't find what you are looking for. You can simply fill up grocery list and SMS or email us at 0481 333 660 or order@gvan.com.au

 

If you have further queries, feel free to contact us

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